Startek Customer Support Jobs 2025

Customer support Jobs are the most demanded jobs for everyone and few of us would start our career from these customer support only. If you are in job hunt and looking for correct opportunity to work with and looking for a company with 100% job then this opportunity is for you. No matter what experience you have and no matter what education you have, if you have correct zeal to work in a multinational customer support company then this opportunity is for you, please read the full notification and also same in the official website to get full details and apply for the job form the link below.

About The Company

Startek is a global customer support company mainly focusses only giving good quality support to its clients by the top end technology and also with the very important emotional human touch. They mainly believe in 5 customer service frame work 1. proactive support, all the agents will be handling the clients with aftmost proactivity and also with AI human bots adapting the trending technology, this can provide the AI human bots as per the requirements, and customer support with the human touch. All these are the main principles of the company.

About The Role

Role : Customer Service Executive

Customer service executive is mainly responsible for handling the inbound calls and outbound calls through email, calls and also through chats as per the client requirements. This position mainly responsible for the resolving customer queries in both technical and non technical methods by carefully studying the client tools and software’s

• Experience and freshers both are eligible to apply
• Services provided to the customer should meet the KPI which is assigned to us
• By using all the available tools and with proper research should provide proper resolution to the customer
• Listen carefully to the customer and answer the queries with aftmost empathy and build a rapport with the customer
• Always start the conversation with greetings to the customer as agreed and learned as per the training sessions
• Should have a basic knowledge of client products
• Should actively participate in group sessions designed by the team to help to improve the customer support knowledge
• Always maintain a record of proper resolution of the solution offered to the customer
• Should respond to the customer quires by referring to the published materials and also tools and solutions designed by the senior staff

What Qualities And Skills Required

• Can be graduate or under graduate in any stream (can be changed based on the client requirement)
• Should have a interest in working in customer support
• Should have good computer learning and basics
• Ability to communicate in English and Hindi
• Should be okay in working multi tasking whenever required
• Ability to work in rotational shift as required by the project
• willing to work 6 days a week
• Should demonstrate strong problem solving skills
• Should be able to handle complex problems

Interview Details

Walk in for an interview any day from Monday to Saturday, between 10 AM and 5 PM, and walk out with your Selection Letter! No prior appointment is needed—just step in and grab the opportunity! 

Office Address: 41, St Johns Rd, Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042

Apply link : Click here