Concentrix Customer Support Jobs
About the company
The Concentrix company is a global technology and service company powered the leads and that powers of the brands and the ones you can use everyday and improves their business analytics with technology and integrated solutions of technology and integrated solutions of the company overall 70 countries the concentric company powers of the leads of brand some of call us a global company technology and service the leaders but they we are so much more human centered and the tech placed. the revenue we got them covered by them building designing ai models and its runs its all and makes.
Concetrix company is integrated the strategic thinkers who designed their defining experience on the technologies and engineers who build smarter then solutions and the operators service of the work experts who run it will and make it work senselessly and integrated strategy process design with the data and analytics enterprises and technologies and digital operators you can say that at the from of a heart of a everything we do lies and committed peoples Whether the concentric company designing the game changing based brand of the experience building and scaling secure using ai technologies or building loyalty to drive. Ai
About the job
As a concentrix company is looking for customer specialist the position is required for handling the customer via inbound and outbound calls to clear information about the product details in their company the internet of role of this as been as customer support to make honest and pilot with customer details in any required place that will be anywhere informative to receive onboard calls from customer in service provider in their product details in this role you work flexible hours and we looking for talented peoples
- Listen carefully customer product and solve the query
- Strong problem solving methods
- Should be handle the customer queries
- Understanding the problem statements of the customers
- Basic knowledge of a listen on customer service
- Ability to inform that query resolves
- Strong team collaboration maintain
- Work accurately everyday
- Participate the customer problem of a products
- Tracks the documents queries of a collected data
Roles and responsibilities
- Understanding the query of customer and solve it
- Listen carefully and understand the customer problem and solve it
- Provide the information honestly and friendly to the customer
- Maintain the basic knowledge customer support
- Offers the customer to service and products
- Respond to the customer and carefully listen there problem and analysis it
- Work on error on the customer products
- Provide the technical support to the customer
- Flexible working hours maintain
- Maintain the time accuracy
- Clarify the customer products and and understand confirm information of a product
- Having the strong problem solving skills
- Should be resolve the customer queries in independently
- Proper understanding skills
- Having some basic computer knowledge
- Requires the problem solving statement in customer support field
- Provides the proper errors methods and resolve issues anything
- Provide some major offers service to the customer
- Daily works on the customer related field in order issues and product delivery issues
Qualification
- Any degree and Undergraduate can be apply in any discipline
- 0 to 3 years experiences
- Fresher and experiences candidates can be apply
- Strong computer knowledge requires
- Both written and verbal communication required
- Strong attention on the customer query
- Multitasking and flexible working hours
- Abilty to work within team in a independently
- Patience and honest and friendly information to the customers
- Work with rotational shifts
- Work with fastly information and resolve the errors
- Ability strong customer service orientation with problem solving skills
- May any experience in customer can be accessible
- Provide error message and resolve they error and provide proper information to the customer
Apply link : Click here
