Startek Fresher Job

Hey Guys, welcome back. If you ever looking for best jobs and but tired of not selected  in any. then there is some good news for you, a MNC company is hiring for freshers, and the very best thing is there is no interview and exam, you can just come with your resume and other educational documents and you can go out with offer letter. Yes, you heard that correct! This best MNC company is offering the jobs for the freshers and giving them opportunity to grow, for more details you can find the detailed information from below.

Job responsibilities

• Experience – Fresher or any experience
• Should ensure to provide smooth service and ensure that we are delivering the KPI as per the expectaions
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Maintain basic knowledge of client products and/or services
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and business performance
• Offer additional products and/or services
• Track, document and retrieve information in call tracking database
• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

Job requirements

• Strong computer navigation skills and PC Knowledge
• Ability to effectively communicate in English, Hindi & Kannada, both written and verbally
• Dependable with strong attention to detail
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Tolerance for repetitive work in a fast-paced, high production work environment
• Ability to work as a team member, as well as independently
• Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
• Ability to rotate shifts, as needed
• Willing to work 6 days in a week

Apply Now : Click here